Privacy Policy for Lalubhai Travels

1 Introduction & Overview

Welcome to Lalubhai Travels ("we," "our," or "us"). Operating trusted commercial passenger cab and taxi services in Ahmedabad, Gujarat since 1980, we hold your personal privacy and data safety with utmost respect.

This Privacy Policy outlines how we collect, handle, safeguard, and disclose your personal details when you visit our website https://lalubhaitravels.co.in, book a taxi over phone call, or request quotes via WhatsApp.

2 Information We Collect

To provide smooth on-time pickup, vehicle allocation, and billing, we collect the following minimal necessary information:

• Personal Identification: Full Name and Contact Mobile Number.
• Travel Details: Pickup address (hotel, airport, residential address in Ahmedabad), drop-off destination, travel dates, and vehicle preference (Sedan, SUV Ertiga, Innova Crysta).
• Corporate Invoicing Data: Company name and GST number (only for business clients requesting GST invoices).

3 How We Use Your Information

We strictly use your information for operational cab booking purposes:

• To confirm cab bookings, allocate verified commercial drivers, and send car registration numbers.
• To dispatch drivers on-time to your exact pickup location at Ahmedabad Airport, Railway Station, or home.
• To share transparent tariff estimates, toll tax details, and trip invoices directly on WhatsApp or SMS.

4 WhatsApp & Telephone Communication

When you submit a quote inquiry form on our website or click "Send on WhatsApp", you voluntarily initiate communication with our official dispatch desk at +91 9327008301. We use WhatsApp exclusively for sharing ride confirmations, driver contact cards, and trip invoices. You can opt out of messages anytime by letting our team know.

5 Passenger Safety & GPS Tracking

All commercial taxis in our fleet comply with Gujarat Motor Vehicle regulations. GPS telemetry installed in vehicles is used strictly for passenger security, route verification, and on-time coordination during outstation and midnight airport transfers.

6 Cookies & Web Analytics

Our website uses standard essential cookies to monitor website performance and improve loading speeds for mobile users. We do not store financial credentials or passwords on our servers.

7 Grievance Officer & Contact Information

If you have any questions regarding this Privacy Policy, your booking information, or data removal, please contact our support desk:

• Agency Name: Lalubhai Travels
• Registered Office: Paldi, Ahmedabad, Gujarat - 380007, India.
• Helpline Number: +91 9327008301 (24 Hours Available)
• Official Website: https://lalubhaitravels.co.in